Training automation: Save time and engage staff by automating your training

One of the most talked-about features on Typsy is the ability to automate training. We created this for managers who are time-poor and have a desire to create a robust online training program for their staff but can’t find the time to do it. Although you’re busy, we’ve created a feature that allows you to continuously deliver training automatically which is essential to helping you create a strong learning culture, staff with highly developed skills, and exceptional guest experiences.

You can set the Typsy platform up so that online video training can be automatically assigned to new team members when they are onboarding. Automation training will allow you to consistently train new starters on the essentials including operational training such as your company culture, plus department and role expectations, and any Typsy fundamental skills training courses, lessons, or playlists you want to assign.

Every staff member gets their own Typsy profile that is tailored to them, based on their job role. Typsy provides a recommendation engine suggesting the most suitable online training videos that should be watched to help each person become more skilled in their job role. This feature does not require any intervention from the manager, so it is the ultimate way of providing consistent online training to boost staff knowledge and skills without taking any time from the manager’s day!

At any time, those with manager access to Typsy can view reports showing course completion and training hours completed. You will love the way training can be automated and your staff are learning and upskilling without you needing to spend precious time repeating training or assigning training again and again. This means efficient learning for your staff and real insights for you.

Typsy learning can be done anywhere, anytime on desktop or mobile. We suggest before you start assigning training out to staff, understand the essential training needs for a beginner, intermediate and advanced level for each department. Create a training matrix so you can understand the skills required to be learned by each team member and the desired skills. An organized plan will help you create a more robust training automation plan that you can set up and then watch the great results come in!

Although you can save yourself time with setting up automated training, ensure the communication about the training remains regular. Training should become part of your daily culture so allow times in the day where staff can take a quick training break. With Typsy videos being short, bite-sized lessons generally under 5 minutes, training can continue even during days where the floor is busy. Training and communication about encouraging training should become a daily habit like brushing your teeth!