PLATFORM FEATURES
A hospitality training platform that’s made to be simple
Explore features like reporting, assigning training, quizzes and more. Typsy is a learning experience platform that has all you need to train your team effortlessly.
Features built for every part of your business
Typsy's learning experience platform lets you train your team from anywhere, view learning progress, and ensure they are on track for success.
Content
Our learning content is led by hospitality industry experts from around the globe to ensure training is relevant and engaging for all your team members.
Assign training
Assign courses, lessons and more to your team in less than 5 minutes. We’ll let them know when training is ready and when it’s due for completion!
ReviewLearn AI
Let Typsy’s AI do the heavy lifting - ReviewLearn AI scans your guest reviews to uncover service gaps and strengths, then recommends targeted training for each department. No more guesswork. Just smart, data-driven upskilling that connects directly to your guest experience. Find out more
Training translations
With learners coming from all over the world and speaking many different languages, we’ve made sure everyone can learn on Typsy. Our video content includes closed captions and audio in more than 40 languages, so your team can learn in their local dialect. Find out more.
Custom content
Providing venue-specific training has never been easier with our custom content feature. Just upload your videos into your own private library and share with your team. Learn more about custom content in our free online webinars.
Quizzes
All our courses include a quiz to ensure your members have learned the necessary skills detailed throughout the course.
Activities
Activities provide a unique way to reinforce and apply the skills you have learned in a Typsy course. After completing a course, you can take part in tailored activities designed to enhance your learning experience and showcase your abilities. Activities involve video uploads, image uploads, and written reflections.
Reporting and analytics
Our learning insights and data will help you understand your team’s skill needs for today and the future.
Playlists
Customize your training in three simple steps with our Playlist feature. Pick and choose lessons from across categories, add them to a custom Playlist, and assign team members – it’s that easy.
Manager status
When you join Typsy, you will be asked to allocate at least one Manager license. Manager status enables a user to monitor one or more of your teams or venues by assigning and tracking training for their designated team or venue within Typsy.
LMS integration
Have a tool you’re already using? Typsy can easily integrate with your LMS to provide seamless training all in one place. See documentation.
Dashboard
The Dashboard is the heart of your Typsy experience! All of your essential training data lives in one place, so you can quickly and easily track your team’s progress, view scheduled training, and look over engagement reports.
Venues/Groups
Breaking your members into Venues or Groups is the easiest way to assign training that’s specific to your team.
Downloadable resources
Our learning content also includes supporting documents to help your team apply what they have learned and use in offline workshops.
Partner network
We collaborate with industry partners to drive hospitality excellence together.
Join the Typsy partner network and collaborate to drive mutually beneficial results for your business and guests. Find out more.
Custom invite
Add your own personal touch to your Typsy invite with our Custom Invite feature. You can add your own subject line as well as a personal message to help get your team started.
Typsy Mobile App
Access training content any time, anywhere via our mobile app. With an interface built around the user profile, Typsy for Business users can easily watch new lessons, keep track of progress, and share achievements – all from their smart device.
Recommendation engine
Our platform not only allows people to grow within their role but also find their passions. Our tailored learning recommendations are based on your team’s job roles and job aspirations so they can skill up and grow.
Digital badge access
Team members always have access to their certificates on Typsy even when they’re no longer part of your organization.
Personal profile
All members on Typsy get access to their own personal learning profile which showcases all the new skills and certificates they have earned. Plus, their profile is available for life.
Free online support, 24/7. No more waiting
Get expert help and support whenever you need with our free online chat and Help Hub center. You can look up support topics and articles at any time, or get in touch with our friendly and knowledgeable Customer Success team members.
